ivgStores: A Family Business
When we started in 2003, ivgStores was just 3 of us selling a few hundred products from a dozen suppliers out of our house. Today we offer tens of thousands of products from over 2,000 brand name partners with offices in Florida and California. Our growth has been fueled by good products, good service, good value, and the strength of a family that stands behind its sites and promises.
A decade ago, IVG's founder, looking for bar stools for his home, could not find much selection in local stores or online, so he started a bar stools ecommerce site. With help from his brother, he added chairs, tables and other restaurant furniture, and within a few years, ivgStores became a "family business", when his sons joined and added technical, managerial, business development and merchandising expertise.
Now ivgStores delivers a unique combination of high technology and a "family business" personal touch. Our U.S. based customer service and product experts are backed by some of the world's best manufacturers, ready to ship their high quality furniture, decor, sporting goods, appliances, outdoor and children's products directly from their factories and warehouses to your home or business.
Why Buy from ivgStores?
We have pursued a single minded goal of assembling the best value, highest quality and broadest selection of online products for home, work, and play for 10 years. We carefully selected manufacturing partners, and they deliver performance, style, elegance, craftsmanship, uncompromising quality and reliability. Combine that with our family run business where we focus on the customer and on service and you get one thing consistently: Excellence.
Can't see exactly what you need? Have questions about a product or need more information before placing an order? Email our knowledgeable customer service team for more help. We offer great value for the money, excellent quality, fast efficient service and competitive shipping rates.
ivgStores: Quality, Value, Service, Family.
We collect sales and use tax on the purchase of merchandise being delivered to California, Florida, and North Carolina.
Number of ratings: 32
We deliver to the continental United States. We do not ship to Alaska, Hawaii, Puerto Rico, Canada or the Virgin Islands at this time. As well, we do not currently ship to PO Boxes, APO Boxes, or FPO Boxes.
We use a variety of shippers, some of whom do not allow delivery to PO Boxes. To prevent the need to cancel your order after it has been placed, we do not allow orders to ship to any PO Boxes for any orders. Additionally, there are certain restrictions on exporting certain kinds of technology outside of the United States. These restrictions complicate or prevent our suppliers from shipping products to APO or FPO mailboxes. As a result, we do not ship to any APO Boxes or FPO Boxes.
If you are unsatisfied with something you bought from us, you may send it back within 30 days of receipt, and we shall be happy to credit, exchange, or refund the purchase price of that item, less any shipping or handling costs, except for products that were assembled, modified, or made to order. When shipping is included in the product price, such as those marked "Free Shipping", actual shipping costs will be deducted from your refund. Please contact us if you need more information about shipping or determining if this product is made to order.
You can cancel your order prior to production, if being made to order, or if a stocked item, before it has shipped. If you refuse delivery after shipping, please keep in mind that your purchase will then be subject to this Return Policy.
ivgStores Customer Service Hours
Monday-Friday, 9AM-10PM Eastern
Saturday and Sunday, 10AM-5PM Eastern
Toll Free Customer Service
1806 N. Flamingo Road, Suite 415, Pembroke Pines, FL 33028
Additional information about how to contact us can be found in the Order History for your Rakuten.com Account.
What to do if Your Order has been Shipped or Delivered
If your order has already shipped, click the 'Contact Seller' link (under the 'Available Actions' header to the right of the order listing) to access a Web form you may use to contact us.
What to do if Your Order is being Processed
If your order has not shipped, click on our name in messaging located under 'Available Actions' to open up an email message with our email address already populated.
If you do not see the 'Contact Seller' link, please feel free to contact us at 1-800-380-5056.